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Case study · The Metropole

The target was 90% occupancy in a year. They hit 95% in seven months.

The Metropole had 430 rental units in a busy city-centre neighbourhood and no cohesive digital strategy to fill them. We built one that turned empty units into steady, qualified rental demand.

The Metropole, a 430-unit rental building with red and grey panels, on a sunny street corner

ClientThe Metropole

IndustryRealtors

Services6 services

The results

95%

occupancy rate, up from 80%

62%

more total website traffic

7 months

to beat a 12-month target

$100K+

annual revenue that was at stake

The situation before Bowrand

The building was ready. The tenants weren't finding it.

The Metropole is a rental-purpose building in a city-centre neighbourhood with 430 units and extensive on-site amenities, appealing to young professionals, small families and newcomers seeking value and convenience. It still could not fill more than 80% of them.

  • Partner: The Metropole
  • Industry: Multi-family residential
  • Building: 430 rental units
  • Market: City-centre rentals in Canada
  • Goal: 90% occupancy in 12 months

The core problem

Too few applications, and $100,000+ a year on the line.

Too few rental applications meant move-outs risked outpacing move-ins, leaving units empty and more than $100,000 of annual revenue on the table.

Occupancy

Stuck at 80% of 430 units.

Digital strategy

No cohesive plan in place.

Paid advertising

Not generating qualified interest.

Local search

Poor map rankings on key terms.

Website and citations

NAP errors and technical gaps.

Revenue at risk

$100,000+ a year left on the table.

How we did it

Four channels, one leasing engine.

Each channel is its own story. Together they took the building from 80% to 95% occupancy.

  1. Qualified rental demand, on tap

    Paid advertising, PPC and Meta. Targeted PPC and Meta advertising launched with full conversion tracking and reporting, optimized to generate high-quality leads rather than clicks. This is what filled units while the organic work compounded. Read the full paid ads case study.

  2. Findable when renters search the city centre

    SEO and local SEO. We corrected NAP errors across third-party citations, optimized the site for the keywords that matter and built local links. Map rankings improved on the building's primary city-centre rental search, driving consistent organic growth. Read the full SEO case study.

  3. A site built to convert enquiries

    Website. The audit surfaced the technical and website issues behind the poor rankings and lost enquiries. We optimized the website and social profiles so the traffic arriving actually turned into rental applications.

  4. Showing renters what living there feels like

    Content and social. On-site photo shoots captured the spirit of the building and showcased its amenities. Fresh social content built the online presence that keeps leads coming in and lifted lead quality.

Today

From 80% to 95% occupancy.

Seven months in, The Metropole passed a target it had set for twelve, with total website traffic up 62% across organic, social and paid. Tenant retention is higher, and the leasing pipeline is one the building now runs itself.

What Bowrand built

Where the building was, and where it is now.

A digital presence audit, a rebuilt foundation, and paid campaigns held to leads rather than clicks.

BeforeNow, with Bowrand
Occupancy rate80%95%
Website trafficFlat, and not convertingUp 62% across organic, social and PPC
Paid advertisingNo effective campaignsPPC and Meta with conversion tracking
Local map rankingUnderperforming on the main keywordImproved on the primary city-centre rental keyword
Website and citationsNAP errors, technical gapsOptimized and consistent
Tenant retentionA move-out riskA higher retention rate
ReportingSlow, unclear decisionsReporting clarity and faster decisions

Why it worked

Bowrand built a leasing engine, not an ad campaign.

More advertising was never the answer on its own. The audit set the foundation, the rebuilt website and citations made the building findable, and the paid campaigns were held to qualified leads rather than clicks. A building that used to wait for walk-ins now generates its own demand, and the strategy keeps compounding.

The Metropole's landscaped courtyard with lounge chairs, barbecues and red umbrellas

Key takeaways

What moved the number.

  1. Foundation

    An audit sets the foundation for an effective strategy.

  2. Execution

    ROI-driven execution turns leads into measurable growth.

  3. Partnership

    A fresh social and lead-gen strategy lifted lead quality and conversion.

Bowrand is bringing us so much revenue and increasing our occupancy rate! Great group of people to work with!

Property Manager, The MetropoleVerified Google review

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